Program Build
Programs your teams run long after I leave.
A full onboarding, selling, or service program, built for distributed teams, with facilitator materials and a rollout plan.
8 to 12 weeks. Two flagship programs.
Flagship program
Onboarding and Integration
Welcome them like they’re home. Ready them like they’re needed.
See the method ↓Flagship program
Lifestyle Selling Academy
Teach your team to sell the way the best luxury houses do.
See the method ↓Onboarding and Integration
Chez moi, from Day One.
Chez moi is the intentional creation of the feeling of home and of being welcomed, so every new hire feels an absolute sense of belonging. How someone is onboarded shapes their psychological safety and their long-term commitment.
What happens
Communication and touchpoints before the first day: welcome details, logistics, and equipment tracking.
You get
New hires engaged before they arrive
What happens
A RACI framework with HR and IT that synchronizes hardware, systems access, and compliance.
You get
100% readiness on Day One
What happens
A protected training window with clear operational milestones; senior leaders teach in the classroom.
You get
Values learned from the leaders themselves
What happens
Success milestones and internal advancement pathways.
You get
Faster productivity and promotion from within
What happens
Feedback loops and Net Promoter Scores on belonging, readiness, and role comprehension, turned into executive dashboards.
You get
Proof the program works, and where to improve it
Proof: Louis Vuitton, Glendale Americana
At the Glendale Americana opening, I built the recruitment and onboarding blueprint, including a 14-day protected training window. The team exceeded its financial targets, and four part-time associates were promoted to full time within 90 days.
18 to 75 people
When I joined Tesla’s delivery division it had 18 employees; my tracking processes governed its growth to 75.
Lifestyle Selling Academy
Sell the client, not the product.
Most advisors are trained on product. Few are trained on the client. The Academy teaches advisors to sell across every category and introduce clients to every journey your brand offers. Clients leave with more, and come back more often.
What happens
We set your baseline on day one.
You get
Numbers to measure against
What happens
Live workshops, virtual or in store: discovery, curation, storytelling, the close, and clienteling.
You get
Advisors who sell the client, not the product
What happens
On-floor practice with guided role plays.
You get
Skills used with real clients
What happens
Tools so leaders can coach the skills every day.
You get
Coaching that keeps going
What happens
Average transaction value, units per transaction, conversion, and client book activity, tracked through the program and for 30 days after.
You get
A before-and-after view
Advisors keep a playbook to use on the floor.
The offer
Program Build
8 to 12 weeks, with facilitator materials and a rollout plan.
From $18,000
Build the program your teams will keep running.
Tell me what you need new hires or advisors to do differently.
Book a call